[Effective Date: 1 March 2026]
1. Introduction iSeekHelp International ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the Protection of Personal Information Act (POPIA).
2. Information We Collect
Account Data: Name, email address, and billing information.
Connected Accounts: Tokens and profile information from social media platforms you link to our service.
Usage Data: IP addresses, browser types, and interaction data to improve our service.
3. How We Use Your Information
To provide and maintain the Social Scheduler service.
To process payments and provide customer support.
To communicate updates, security alerts, and marketing (where consented).
4. Data Sharing and Third Parties We do not sell your personal data. We share data with third parties only to:
Facilitate social media posting via official APIs.
Process payments via secure, encrypted gateways.
Comply with legal obligations or protect our rights.
5. Data Security We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or theft.
6. Your Rights (POPIA Compliance) Under POPIA, you have the right to:
Access the personal information we hold about you.
Request the correction or deletion of your data.
Object to the processing of your data for direct marketing.
7. Contact Us For any questions regarding this Privacy Policy, please contact us at: Email: support@iseekhelpinternational.com